Frequently Asked Questions
Quick answers to the questions we hear most often. If you need more help, contact us through your account.
What payment methods does AnyRetro accept?
We accept PayPal, Amazon Pay, Apple Pay, Google Pay, and all major credit and debit cards including Visa, Mastercard, American Express, and Discover.
How quickly do orders ship?
Orders placed before 2 PM Central Time on business days ship the same day. Most U.S. deliveries arrive within 2 to 4 business days with tracking.
Do you ship internationally?
We primarily serve customers in the United States. Contact us through your account if you need a special international shipping quote.
What is your return policy?
We offer free 30-day returns on unused products in original condition. Start a return from your account or review our Return Policy page for details.
How can I get product support?
Create an account and send us a message through our built-in support messenger. We answer questions about setup, firmware, compatibility, and troubleshooting.
Are your products new or used?
Unless clearly noted otherwise, all products are new, tested, and ready to use. Many are modern reproductions or newly manufactured accessories for classic systems.
Do your Commodore products work with both PAL and NTSC systems?
Most cartridges and adapters are compatible with both PAL and NTSC machines. Check the individual product page for specific compatibility notes.
Where can I find firmware updates or manuals?
Visit our Downloads section for the latest firmware, manuals, and software for supported products. Files are added and updated as they become available.